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Creative Shop Talk with Wendy Batten

Jun 24, 2024

 

With host retail coach Wendy Batten

 

https://wendybatten.com/podcast/

 

In This Episode: 

 

As a retail shop owner, have you given much thought to the difference between customer service and customer experience as it relates to your brand? In this short coffee chat episode, I’ll share the difference between the two...


Jun 17, 2024

 With host retail coach Wendy Batten

 

 https://wendybatten.com/podcast-intro/

 

In This Episode: 

 

Let’s have a coffee chat around being a big deal in your community, shall we?

 

Recently, I had a conversation with a client where she relayed to me that being a “big deal” in her community felt awkward for her...


Jun 10, 2024

 

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

 

If your retail shop is in an area where summertime means things slow down a little bit, it’s not time to settle into vacation mode just yet!  As we move into summer, there are a few things that we can be doing around...


Jun 3, 2024

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

When you are feeling stuck in your retail business or in life, what tricks do you use to change your mindset? How do you push through the blocks that feel as though they are keeping you stuck? 

In this episode, I’m joined...