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Creative Shop Talk with Wendy Batten

Mar 21, 2022

It's Ask Wendy day today!

One of the questions that I'm asked quite regularly is, "How do I greet customers?"

What should I say? What shouldn't I say? I share the "bad words" that most of us say!

This is such an important step in the customer relationship and helps them feel welcomed and stay loyal (and help us make more sales). This episode really breaks down what we should and could say with the reasoning behind it.

Full show notes at