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Creative Shop Talk with Wendy Batten

May 29, 2023

With host retail coach Wendy Batten


What do you need to have in place to have a solid business? What would you need to have in place should you decide to sell your business?

But I’ll never sell! This is my passion!

Never say never. Sometimes opportunities present themselves out of nowhere, or situations arise, and you never know when you may need to pivot.

There are four key areas that ALL shop owners need to have organized and under control. Today we are discussing your finances, systems, reputation, and growing your customer list. All of these are avenues to being able to sell, franchise, or expand your business.

Making sure these KEY foundational systems are in place will demonstrate professionalism, show growth, and bring bigger opportunities your way. It will also give you total control by understanding the back end of your business and proving that it is viable and healthy.

So grab your coffee and a pencil and take some serious notes on how to be a true CEO and prepare for any opportunities that may arise!


Related podcasts we think you’ll like: 


Episode 148: Four Thing Every Retailer Should Do Before Signing a Lease

Episode 109: Money Mindset, Abundance and Bad Ideas with Guest Expert Emily King

Episode 89: Money Talk & Mindset with Profits First Coach April Stroink

Episode 87: Retail Success Series: The Journey to CEO Level Confidence with Stacey Allgood


About your host, Wendy Batten

In case we haven’t met yet, I’m Wendy, a small business coach and founder of the Retailer’s Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. 

Through online classes, business coaching programs, speaking, and a top-ranked podcast, I’ve helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer’s Inner Circle, has helped retailers around the world build their retail business skill sets and confidence. 

I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers.

When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at 


For more support from Wendy


Retailer’s Inner Circle - Join Wendy inside the best retailer’s community


Wendy’s FREE Resources for shop owners 


Hang out and connect with Wendy on IG 


All of Wendy’s programs and services for shop owners can be found HERE. 

Subscribe & Review in iTunes

Are you subscribed to my podcast? If you’re not, I’d love you to consider it. Subscribing means you won’t miss an episode! Click here to subscribe to iTunes!

If you want to be more of a rockstar, I’d love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they’re also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!