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Creative Shop Talk with Wendy Batten

May 28, 2020

This is what I’m hearing from creative retailers from all over the world: I’m exhausted.

During the last 3 months, you’ve been working 10 times harder to stay afloat, to get curbside orders to customers, to show up on social media, and to keep your business going. This quarantine hasn’t been a down time to focus...

May 12, 2020

It’s overwhelming enough right now as we adjust our retail businesses to online orders, curbside pickup and appointments, and deliveries. On top of this, us scrappy retailers are getting orders from FB lives and comments, Instagram direct messages, phone calls, websites and emails.

How do we keep track of it...

May 4, 2020

A positive effect of this tragic Pandemic is it’s helping creative retailers who I coach to take a honest look at their business and really ask deep questions, like:

Why am I in business?

What is my purpose here?

Am I doing everything I can to lay strong business foundations to make my retail shop a viable...