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Creative Shop Talk with Wendy Batten

Mar 28, 2022

Hey there, friends, and welcome to our 100th episode of The Creative Shop Talk Podcast!

Do you celebrate your business milestones?

I call them champagne moments! So many of us just don't take them, we just move on to the next thing on the to-do list. Is that you? It was (and can be) me.

In today's episode, I'm sharing...

Mar 21, 2022

It's Ask Wendy day today!

One of the questions that I'm asked quite regularly is, "How do I greet customers?"

What should I say? What shouldn't I say? I share the "bad words" that most of us say!

This is such an important step in the customer relationship and helps them feel welcomed and stay loyal (and help us make...

Mar 14, 2022

All of the books mentioned in today's podcast could be yours if you join us for our upcoming free, three-day Spring challenge- The Retailer's Refresh Spring Challenge. Let's get reset for the new season together starting on March 28, 2022! Doors are open!

Even if you are not a reader, try the habit of reading 15 minutes...

Mar 7, 2022

Why, as retailers, do we need a website?

Not only does it give you credibility and a professional look, but it's a marketing asset you OWN. It is something that is yours and simple goes a long way. Let's face it, not everyone is on Instagram or Facebook, but they are searching Google, maps, or Google My Business.