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Creative Shop Talk with Wendy Batten

Aug 15, 2022

Show Notes 

 

Inner Circle member Louise McManus has managed to find that balance - a profitable and enjoyable shop, balanced with a great quality of life! She’s here to share with us how that’s possible!

 

Seven years ago Louise McManus bought a house, built in 1856, in historic Erie Canal hamlet and had a dream of...


Aug 8, 2022

Show Notes 

 

My expert guest today started out as an owner of a website development agency as well as an owner of a professional organizing business. Brenda Cadman is now one of 25 people in the world who are verified, global Canva experts. She is here to talk to us about more advanced ways to use Canva for your retail...


Aug 1, 2022

 

The worst thing that can happen when you ask is they say no. Well, my guest today said YES! I am thrilled to introduce our featured guest expert, author, and speaker: Shep Hyken. Shep knows retail and is a customer service and experience expert and a New York Times and Wall Street Journal bestselling author. 

 

We...


Jul 25, 2022

I just recently returned from a beautiful two week road trip. When I travel, I make it a point to shop small and visit as many shop owners as I can. Today, I want to share with you my experience and five important lessons that will help you be better found and look at occasional visitors in a new, lucrative way.

 


Jul 18, 2022

 

There’s always going to be seasons of quiet. Many times that happens in summer. Times when things are a little slow at the shop, not as busy… but don’t panic. This is normal.

 

So, for this episode, I have five strategies to help you optimize those slow seasons. Strategies that will help you move forward during...