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Creative Shop Talk with Wendy Batten

Mar 29, 2021

Who has not gotten to this situation at work: "Oh, I thought Wendy was going to do it", "Wait, I thought Susan had already taken care of it", and so on. Miscommunication causes big problems in our retail businesses, to slip through the cracks, leaving our small shop in trouble with no one to hold accountable for.

It's...


Mar 22, 2021

Today we are starting a new series to bring in brand owners to chat. Today’s guest Suzanne Fulford, founder and the CEO of Dixie Belle Paint Company, started her journey as an enthusiastic DIYer with a passion for cultivating and creating beautiful timeless pieces that brought new life to old, tired, and forgotten...


Mar 15, 2021

One question I received from a coaching client is "what's coming for retail, and how can I be ready?"

The answer is simple: Get ready! Don't be complacent, take action on the momentum you may have built in 2020. Shore up the gaps, get confident and strong in the areas you may feel that you have weak links. Be ready for...


Mar 8, 2021

Many retailers are so busy running their brick-and-mortar stores and creating beautiful things, sometimes we just need a little help with marketing. Having strong retail business skills is going to be key to be successful. Marketing matters. That’s exactly what I teach in my Foot Traffic Made Simple, my...


Mar 2, 2021

Are you constantly asking yourself, where did the day go? Or, why time runs so fast? Believe it or not, we are bombarded by so many time wasters in our day-to-day business that we don’t realize the impact it can generate in our lives. Between emails, text messages, calls, social media notifications, and even our...