Dec 4, 2023
With host retail coach Wendy Batten
Show Notes:
Q4 proves time and again that it is the most stressful quarter of the year for retail shop owners - but it doesn’t have to be! Inside this episode of the podcast, I’m encouraging you to CHOOSE JOY: to change your mindset around how you are “supposed” to feel this time of year while running your retail business. Instead of finishing this year strong (as we so often hear), I’m encouraging you to end the year HAPPY.
Topics We’ll Cover in This Episode:
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How your vibe and energy affect how others are feeling in your shop
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Why you need to reframe your “yeah, but” responses
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The best way to respond to compliments
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Reframing your “have to’s” and “should’s” into “get to’s”
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The power of simply making a decision and moving on
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Reframing our expectations of our customers and our staff
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Flipping the script and detaching yourself from bad outcomes
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Sleeping in and baking cookies… unconventional advice this time of year perhaps? Oh well, I said what I said!
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Reflecting on what went right
If you are feeling stressed during this time of year in your retail shop, I hope this episode gives you a glimpse into what it might look like if you flipped the script this holiday season and chose joy and happiness over stress and hustle. I promise this mindset will bring you more joy as we finish out 2023.
Related podcasts we think you’ll like:
Episode 178: 3 Top Mindset Musts for Retailer Owners
Episode 172: Retailers: Solve Any Problem & Get Better Results By Doing This
Episode 153: Recipe for Success: 4 Leadership Lessons We Can Learn from Erin French of The Lost Kitchen
Episode 130: The Karate Kid Stages Will Help Your Retail Business
About your host, Wendy Batten
In case we haven’t met yet, I’m Wendy, a small business coach and founder of the Retailer’s Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.
Through online classes, business coaching programs, speaking, and a top-ranked podcast, I’ve helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer’s Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.
I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers.
When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/
For more support from Wendy
Retailer’s Inner Circle - Join Wendy inside the best retailer’s community
Hang out and connect with Wendy on IG
All of Wendy’s programs and services for shop owners can be found HERE.
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