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Creative Shop Talk with Wendy Batten

Feb 28, 2022

We are covering a big topic today: Marketing. What should we know? Where should we spend our marketing money? What should we do? These are questions I get all the time, and in this episode, we are discussing a simple way to look at what we can do BEFORE we spend one penny on paid advertising.

We must first think about...

Feb 21, 2022

Admin and paperwork, a necessary evil and time suck for shop owners. The thing that overwhelms us at times and we put off. Then it weighs on us.

But in this episode, I want to help free up some brain space for you and share some tips that help me stay on top of things.

As we know, tax season is here and these...

Feb 14, 2022

When a business owner comes to me for help, there is usually a part of their business that is a little out of balance in one area. As we evolve, so do parts of our business.

Your business's ecosystem can very much be compared to a fish tank. I'm serious!

You start with an idea of owning a little independent shop and you...

Feb 7, 2022

Wowing and delighting your customer, what does that actually mean? This is a follow-up, promised episode that is packed full of ideas to help give your customers an amazing experience. It's really all about making your customers feel seen and feel like a real part of our brand. So much so that they leave telling...